Exchanges and returns


Valid Return Reasons

  1. I received the wrong product (different model, brand or different features – color, specs, material, size)
  2. I received a damaged product
  3. The product does not fit (applicable to fashion items only)

How do I return an item/ What happens once I have returned an item?For any return request please contact our Customer Service center [email protected]

How much time do I have to return a product ?

The item can be returned within a period of 7 days from delivery date.
Example: If I received my product on Monday 5th, I have until next Sunday 12th to contact Customer Service.

Note that:

  • Duties and taxes will not be refunded for returned merchandise.
  • We are unable to honor previous sale prices or promotions when you place a new order.
  • Shipping and handling charges will not be refunded.